Privacy Policy
The Venture Planner User Agreement comprises this Privacy Policy, our Terms of Service and all incorporated policies.
This privacy policy applies to all information collected through our website and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Sites").
Data Controller
For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, Venture Planner is the "Data Controller" of your personal information.
This means that we determine the purposes and means of processing your personal data. If you have any concerns about how your data is handled, you may contact our dedicated Data Privacy team using the contact details provided at the bottom of this document.
Information Collected
We collect personal information that you voluntarily provide to us when registering at the Sites expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or otherwise contacting us.
Name and Contact Data
We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Business Details
We collect details on your business or proposed business.
Credentials
We collect passwords, password hints, and similar security information used for authentication and account access.
Payment Data
Data necessary to process payments (e.g., credit card number, security code). stored by our payment processor.
Automated Information & Log Data
We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:
- Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Sites and which we record in log files.
- Device Data: Information about your computer, phone, tablet, or other device you use to access the Sites (IP address, browser type, hardware model).
- Location Data: Information about your device's location, which can be either precise or imprecise (e.g., country/city level derived from IP address).
- Metadata: Technical data associated with the content you create on the platform.
Information Use
We use personal information collected via our Sites for a variety of business purposes based on legitimate business interests, contractual fulfillment, consent, and legal compliance.
International Data Transfers
Our servers are located globally. If you are accessing our Sites from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.
We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers.
Timescales
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
Information Security
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. These measures include:
Encryption
Sensitive data is encrypted in transit (SSL/TLS) and at rest.
Access Controls
Strict role-based access to personal data for employees.
However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Your Rights
You have certain rights under applicable data protection laws, including:
- The right to request access and obtain a copy of your personal information.
- The right to request rectification or erasure.
- The right to restrict the processing of your personal information.
- The right to data portability (if applicable).
- The right to withdraw consent at any time.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.
User Options
Account Management
Review, change, or terminate your account at any time by logging into your account settings. Upon termination request, we deactivate or delete your info, retaining only what is necessary for fraud prevention or legal compliance.
Cookies
Most Web browsers accept cookies by default. You can choose to set your browser to remove or reject cookies, though this may affect certain site features.
Marketing Emails
Unsubscribe at any time via the link in our emails. We will still send necessary service-related emails for account administration.
Policy Updates
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.
If we make material changes, we may notify you prominently or directly. We encourage you to review this privacy policy frequently.
Social Logins
Our Sites offer you the ability to register and login using your third-party social media account details (like your Facebook or Google logins).
Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name and e-mail address as well as other information you choose to make public.
Note: We recommend that you review their privacy policy to understand how they collect, use and share your personal information.